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STRAC Resiliency: Caring for the Caring

Supporting our community, our health system, and our medical professionals.

The STRAC Pandemic Medical Operations Workgroup and Resiliency Workgroup has created this resource page for YOU, as the first responder or frontline healthcare worker. We strongly encourage you to take advantage of the vast resources that are made available here for all of us who care for others in crisis. In the recent context of the pandemic, we have all striven to don ourselves with the proper PPE before moving in to help those suffering. We want to encourage you to consider self-care as additional PPE (APPE). Our overarching message is to take care of yourself emotionally and physically to ensure we, as a region, may continue to do great working serving the communities that comprise the STRAC region.


The STRAC Pandemic Medical Operations Workgroup has compiled these resources to serve as general information around provider wellness. This list does not indicate an endorsement of any kind, and it does not represent all available community resources. Inclusion on this list does not indicate any type of relationship of any kind between STRAC and the service provider. Please contact the service provider directly to learn more about available services.

For additional information about content, please contact us at [email protected].

Need Immediate Help?

  • Emergency: 911

  • National Suicide Prevention Lifeline: 800-273-TALK (8255) or Click Here
  • Text FRONTLINE to 741741 or Click Here
  • Texas Statewide COVID-19 Mental Health Support Line: 833-986-1919
  • SAMHSA Disaster Distress Helpline: 1-800-985-5990 or Click Here
  • *Physician Support Line: 1-888-409-0141 or Click Here
  • * Eligibility:
    • Open to US based DO/MD/international equivalents at the attending, fellow, resident, intern, medical student, or research level.
    • Do not have to be currently practicing medicine to speak to a volunteer.

Counseling Resources

Did you know?
Dr. Lorna Breen Heroes’ Foundation – The Dr. Lorna Breen Health Care Provider Protection Act (legislation)

Get help from your Local Mental Health Authorities!
Check the map below to see what your LMHA service area is.

The Center for Health Care Services: (Click Here)
Bexar County

  • Crisis Care Services: 210-223-SAFE (7233) or 800-316-9241, or walk in 601 N. Frio, San Antonio, TX 78207
  • Mental Health Services: 210-261-1250, or walk in at 928 W. Commerce, San Antonio, X 78207
  • Substance Use Services:
    • Adult Outpatient Substance Use Treatment: 210-246-1300
    • Residential Detoxification (Detox) 210-246-1360
    • Opioid Addiction Treatment (OATS) 210-261-3001
    • Mommies Program Specialized Female Intensive Outpatient Substance Abuse Treatment: 210-261-3071
    • NAS Residential Treatment Program for mothers and mothers-to-be: 210-261-1572
    • Substance Abuse Public Sobering Unit: 210-261-3089

Hill Country Mental Health & Developmental Disabilities Center: (Click Here)
Bandera, Comal, Edwards, Gillespie, Kendall, Kerr, Kinney, Medina, Real, Uvalde, and Val Verde Counties

  • Crisis Care Services: 1-877-466-0660
  • Mental Health Services: visit https://www.hillcountry.org and select your county of residence to identify the behavioral health clinic near you
  • Substance Use Services: call 512-558-2027, or email [email protected]

Bluebonnet Trails Community Services: (Click Here)
Gonzales and Guadalupe Counties
  • Crisis Care Services: 1-800-841-1255
  • For Mental Health or Substance Use Services: 1-844-309-6385

Camino Real Community Services: (Click Here)
Atascosa, Dimmit, Frio, Karnes, La Salle, Maverick, Wilson, and Zavala Counties
  • Crisis Care Services: 1-800-543-5750
  • Mental Health Services: visit http://www.caminorealcs.org/servicelocmap.html and select the behavioral health clinic in your county of residence, or call 210-357-0300 (Toll Free 1-800-491-5201)

Healthcare System Employee Assistance Program(s) – EAP list of the healthcare systems in the STRAC region; please contact your immediate supervisor or Pastoral Care or Personnel Department for the specific contacts for employees. Clicking on the facility/system links will bring you to their homepage where additional resources may be available.

Self Help Resources

During this time of great uncertainty many of us are finding ourselves dealing with unprecedented levels of fear, stress, anxiety, grief, and sleeplessness. Please be empowered, now more than ever, to find ways to keep yourself physically, emotionally and mentally healthy. One tool that has been found to be particularly helpful in promoting sleep and reducing stress, anxiety, and pain is guided meditation.

Guided Meditation or Guided Imagery is a mind-body practice that combines your senses and imagination to produce a relaxation state. The University Health System Foundation and University Health Center for Clinical Excellence has partnered with Health Journeys to make guided meditation recordings available to all staff and patients.

Please explore theses audio recordings available in English and Spanish and find one that is right for you.

  • Relaxation and Wellness
  • Healthful Sleep
  • Help with Anxiety and Panic
  • Help Ease Pain
  • Posttraumatic Stress
To access these recordings, you may use your computer, tablet or smart phone by Clicking Here

STRAC Resiliency: Caring for the Caring New

STRAC Hospital and ICU Pandemic Crisis Guidelines, Appendix A: Tools and Tips for Communication and Self-Care

Additional Resources from UT Health, Integrative Medicine Clinic and The University of Arizona Andrew Weil Center for Integrative Medicine

Remember you're not alone. We’re in this together.

For comments or suggestions about this page please contact us at [email protected].